2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) DIAGNOSIS AND REPAIR, MAINTENANCE, DIAGNOSIS AND Technical Service Bulletin # 651011 Date: 121201

Audio System - Cannot Select SIRIUS/XM(R) Preset 2

SI B65 10 11

Audio, Navigation, Monitors, Alarms, SRS

December 2012

Technical Service

This Service Information bulletin supersedes SI B65 10 11 dated July 2011.

[NEW] designates changes to this revision

2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 410

SUBJECT

SIRIUS/XM Radio Station Stored on Preset # 2 Cannot Be Selected via SVS

MODEL

All with option 609 (Navigation System Professional, CIC) and option 655 (Satellite Radio)

SITUATION

When a SIRIUS/XM satellite radio station is stored on Preset #2, it cannot be selected using the voice recognition system (SVS). All other presets

can be used without a problem.

Note: AM/FM stations are not affected!

CAUSE

Software issue in the Car Information Computer (CIC)

[NEW] CORRECTION

Do not replace parts for this issue.

1. Reprogram the vehicle using ISTA/P 2.48.1 or later.

Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.

2. Complete all of the post-programming work as indicated in the ISTA/P Final Report. This includes performing diagnosis and clearing faults

with ISTA, if necessary.

For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle

Programming.

Note:

When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery

voltage reading in the repair order comments section. This documentation is not necessary when part of an approved Technical Service

repair procedure; the battery charger is required to be attached before performing the Vehicle Test.

2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 411

[NEW] WARRANTY INFORMATION