Thursday, December 13, 2018

2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) DIAGNOSIS AND REPAIR, MAINTENANCE, DIAGNOSIS AND Technical Service Bulletin # 651011 Date: 121201


Audio System - Cannot Select SIRIUS/XM(R) Preset 2



SI B65 10 11



Audio, Navigation, Monitors, Alarms, SRS



December 2012



Technical Service



This Service Information bulletin supersedes SI B65 10 11 dated July 2011.



[NEW] designates changes to this revision



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 410



SUBJECT



SIRIUS/XM Radio Station Stored on Preset # 2 Cannot Be Selected via SVS



MODEL



All with option 609 (Navigation System Professional, CIC) and option 655 (Satellite Radio)



SITUATION



When a SIRIUS/XM satellite radio station is stored on Preset #2, it cannot be selected using the voice recognition system (SVS). All other presets



can be used without a problem.



Note: AM/FM stations are not affected!



CAUSE



Software issue in the Car Information Computer (CIC)



[NEW] CORRECTION



Do not replace parts for this issue.



1. Reprogram the vehicle using ISTA/P 2.48.1 or later.



Note that ISTA/P will automatically reprogram and code all programmable control modules that do not have the latest software.



2. Complete all of the post-programming work as indicated in the ISTA/P Final Report. This includes performing diagnosis and clearing faults



with ISTA, if necessary.



For information on programming and coding with ISTA/P, refer to CenterNet / Aftersales Portal / Service / Workshop Technology / Vehicle



Programming.



Note:



When the ISTA system message displays: Battery voltage only "XX.XX" V. Please connect charger. Please note the displayed battery



voltage reading in the repair order comments section. This documentation is not necessary when part of an approved Technical Service



repair procedure; the battery charger is required to be attached before performing the Vehicle Test.



2010 BMW 328Cic Convertible (E93) L6-3.0L (N52K) Page 411



[NEW] WARRANTY INFORMATION